Terms and Conditions
Please read the following terms and conditions carefully. By accessing, browsing and using the Site, you acknowledge that you have read, understood, and agree to comply with the terms and conditions. The supplier of the goods featured is MADAMME BK.
Permission is granted to electronically copy and print in hard copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials on this Site, including reproduction for purposes other than those noted above, such as the modification, distribution or republication, without MADAMME BK’s prior written consent is prohibited
MADAMME BK may at any time amend these terms and conditions. Your continued use of this Site is conditioned on the terms and conditions stated at the time of your use. You should visit this page prior to using this Site to determine the current terms and conditions to which you are bound
5. Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refun
6. Purchasing Goods Online
You make an offer to purchase a product from us by completing the staged process on the Website as set out below:
- Adding product to your shopping cart
- Enter country details
- Enter billing address details
- Enter delivery address details
You are responsible for ensuring that your login details, password and all other details in relation to your account remain confidential at all times
7. Confirmation of Order
When you place an order, you will receive an acknowledgement e-mail to the email address which you provide in the order process confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
8. Returns and Exchanges
Unfortunately, we cannot provide refunds on any products purchased from our Website, your statutory rights are not affected. Exchanges will be honored any time within 7 working days of receipt of your purchase on none used or customer damaged items (statutory rights are not affected).
When you return your goods for an exchange, please retain proof of posting from your shipped, otherwise we cannot be held responsible for any item that fail to reach us. Please contact us on for exchanges.
In the event of an exchange, MADAMME BK does not accept any liability, and will not refund you, for any currency charges levied by your bank or credit card provider on the initial purchase or for any difference in the buying and selling exchange rates for currency used by your bank or credit card provider.
Delivery fee of return or exchanged product: - MADAMME BK will only pay the delivery cost from MADAMME BK warehouse to the clients address. We offer free shipping to all countries, however it is the clients charge the shipping cost of sending the parcel back to our warehouse. MADAMME BK will only refund the full amount of the product purchased at the online store
9. Wrong address
MADAMME BK is not responsible for items that could not be shipped to their destination because of an incorrect or undeliverable address.
It is the responsibility of the customer to review their shipping address and information for accuracy before completing the purchase. Refunds or exchanges will not be issued on the basis of an incorrect address. If a package is shipped back to MADAMME BK due to an incorrect/undeliverable address, THE SECOND shipping will be charged 10 euros.
If client wants refund after the first attempted delivery, refund will be made with -12 euros from the original order.
Please make sure we have your shipping address correct
MADAMME BK n'est pas responsable des articles qui n'ont pas pu être expédiés à destination en raison d'une adresse incorrecte ou non livrable.
Il incombe au client de vérifier l'exactitude de l'adresse de livraison et des informations avant de finaliser l'achat. Les remboursements ou les échanges ne seront pas émis sur la base d'une adresse incorrecte. Si un colis est renvoyé à MADAMME BK en raison d'une adresse incorrecte / non livrable, le deuxième envoi sera facturé 10 euros.
Si le client souhaite un remboursement après la première tentative de livraison avec notre livraison gratuite, le remboursement sera effectué avec -12 euros à compter de la commande initiale.
S'il vous plaît assurez-vous que nous avons votre adresse de livraison correcte.
Stolen / Missing Package Policy
MADAMME BK promises to ship your order and inform you of a way to track your delivery in a timely manner. However, MADAMME BK will not be held responsible in the event where your package is believed to be stolen or goes missing after the carrier marks it as delivered.
If you believe your package has been stolen or misplaced, it is up to the customer to file the appropriate claims with POSTnL, LAPOSTE, BPOST and file a police report if necessary. MADAMME BK will not issue refunds or replacements once the package is marked as delivered by the courier.
Please contact us on to let us know if you have any complaints or comments.
The privacy of our visitors to is important to us.
At , we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit , and how we safeguard your information. We never sell your personal information to third parties.
11. Collection of your Personal Information
MADAMME BK may collect personally identifiable information, such as your name. If you purchase MADAMME BK's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. We will not gather personal or non-personal information.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MADAMME BK public message boards, this information may be collected and used by others.
MADAMME BK encourages you to review the privacy statements of websites you choose to link to from MADAMME BK so that you can understand how those websites collect, use and share your information. MADAMME BK is not responsible for the privacy statements or other content on websites outside of the MADAMME BK website.
12. Use of your Personal Information
MADAMME BK may also use your personally identifiable information to inform you of other products or services available from MADAMME BK and its affiliates. MADAMME BK may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
MADAMME BK does not sell, rent or lease its customer lists to third parties. MADAMME BK may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MADAMME BK, and they are required to maintain the confidentiality of your information.
MADAMME BK may keep track of the websites and pages our users visit within MADAMME BK, in order to determine what MADAMME BK services are the most popular. This data is used to deliver customized content and advertising within MADAMME BK to customers whose behavior indicates that they are interested in a particular subject area.
MADAMME BK will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MADAMME BK or the site; (b) protect and defend the rights or property of MADAMME BK; and, (c) act under exigent circumstances to protect the personal safety of users of MADAMME BK, or the public.